JEREMIAH IVAN SANTIAGO GOMEZ

I am a versatile and results-driven professional with over 3 years of experience in customer service, sales, collections, technical support, and customer engagement. I have worked with telecommunications, financial, and technology accounts, developing strong skills in communication, problem-solving, relationship building, and handling customer concerns in fast-paced environments. I also have a background in Computer Science and web development, giving me a strong understanding of technology and digital tools. In addition, I have experience as a trainer in scriptwriting and radio broadcasting, which strengthened my communication, leadership, coaching, and presentation skills. I am highly adaptable, detail-oriented, and committed to delivering quality work. I am comfortable working independently in a remote environment and can quickly learn new tools, processes, and systems. I am looking for opportunities where I can apply my customer service, sales, technical, communication, and administrative skills while providing reliable and professional support to clients and businesses. Customer Service Technical Support Sales & Upselling Email & Chat Support Appointment Setting Collections Data Entry Administrative Support Web Development Computer Troubleshooting Communication Training & Coaching Microsoft Office CRM / Ticketing Systems Remote Work

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