Richard Tejada

Bilingual remote professional with several years of experience supporting U.S.-based companies in customer service, outbound calling, appointment setting, client coordination, CRM management, and team leadership. I have experience handling high-volume calls, qualifying needs, conducting follow-ups, maintaining accurate records, and managing client relationships. I’m organized, dependable, comfortable working independently, and quick to learn new systems and workflows. I’ve also progressed from frontline customer support into team management, giving me experience both serving clients directly and supporting team performance. I’m currently looking for long-term remote opportunities where I can contribute strong communication, follow-through, problem-solving, and customer-focused service. English & Spanish | Customer Service | Appointment Setting | CRM | Outbound Calling | Team Leadership | Remote Operations

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