Okafor Stephen

Motivated and adaptable professional with experience in customer service, sales, administrative support, and technical support, combined with a Bachelor’s degree in Guidance and Counseling. Experienced in communicating with customers, resolving issues, handling transactions, managing day to day operations, and providing support in fast paced environments. Familiar with tools including Freshdesk, Slack, Microsoft Teams, Loom, Google Drive, and Dropbox. Strong communicator with a problemsolving mindset, attention to detail, and the ability to learn new systems quickly. Currently building expertise in remote customer support, technical support, SaaS support, and IT systems, with a strong interest in technology driven roles.

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