Wilfred Omusula Opuba

DATA ANALYST,FREELANCER, TRANSLATOR, DATA ANNOTATOR, CUSTOMER SERVICE AGENT · $5.00/hr · Kenya
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About
I am a results-driven professional with a background in Statistics and Economics and practical experience in customer service, sales, data analysis, and administrative support. I am skilled in Microsoft Excel, data entry, data verification, report writing, customer relationship management, and problem-solving. I communicate fluently in English and Swahili and excel at handling customer inquiries, maintaining accurate records, following detailed instructions, and delivering quality work within deadlines. My experience in sales and relationship management has strengthened my communication, organisation, and client-support skills. I also have experience with data-related tasks and AI annotation workflows, with a strong focus on accuracy, consistency, and quality control. I am adaptable, reliable, detail-oriented, and committed to helping clients improve efficiency, satisfy customers, and achieve their business goals.
Skills & Expertise
Data Analytics Email, Phone & Chat Support Financial Analysis & Modeling Language Localization General Translation Services Academic & Research Writing Customer Success Tech Support Business Analysis & Strategy AI Data Annotation & Labeling Knowledge Representation Data Entry Market Research General Virtual Assistance Brand Strategy
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Details
Hourly rate$5.00/hr
LocationKenya
Member sinceOctober 2026