Zainab Adigun

I am a detail-oriented and reliable Customer Service, Executive Assistant, and Operations professional with 5+ years of experience supporting clients, executives, teams, and business operations. I have strong experience in customer communication, handling inquiries and complaints, coordinating requests, following up on pending issues, preparing reports, managing schedules, maintaining records, and ensuring tasks are completed accurately and on time. My experience in operations and executive support has taught me how to stay organized in fast-paced environments, communicate professionally with different stakeholders, solve problems efficiently, and take ownership of tasks from start to finish. I am comfortable working remotely and using digital tools for communication, documentation, spreadsheets, scheduling, meetings, and reporting. I am also a fast learner and can quickly adapt to new CRM, help-desk, project management, and business management systems. What I can help with: • Customer service and customer support • Email and chat support • Handling customer inquiries and complaints • Customer follow-up and issue resolution • Data entry and record keeping • Administrative support • Executive assistance • Calendar and schedule management • Research and documentation • Operations coordination • Report preparation and tracking • Team communication and follow-up • CRM and business management systems I am committed to providing professional, responsive, and reliable support while ensuring every customer and task is handled with attention to detail. I am available for remote opportunities and would be glad to contribute to your team.

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