Maryam Shehu Abubakar

Customer Support and Client Success Specialist with over 4 years of experience in customer service and call center operations. Experienced in handling inbound customer inquiries, resolving complaints, troubleshooting issues, and delivering excellent customer experiences in high-volume environments. I have experience using CRM platforms including Avaya and Genesys Cloud and have consistently achieved strong performance and quality assurance scores throughout my career. Languages: • Hausa – Native/Fluent • English – Professional • Yoruba – Fluent I am reliable, detail-oriented, and committed to providing professional and empathetic customer support. I am available for Customer Support, Technical Support, Client Success, Virtual Assistant, and Hausa language support roles.

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