Andrés Prada

Intake Leader & Operations Specialist | Legal Services & Client Onboarding Results-driven Intake Leader with 3+ years of experience specializing in client onboarding, team leadership, and process coordination for law firms. Proven track record in managing high-volume data entry, monitoring performance metrics, and maintaining high standards of customer service. Skilled at bridging the gap between prospective clients and legal teams through efficient workflow coordination and empathetic communication. Core Competencies: Leadership & Coordination: Team Leadership | Project & Workflow Coordination | Performance Monitoring Legal Intake & Operations: Client Onboarding | Data Entry & Integrity | Lead Qualification Client Relations: Customer Service Excellence | Client Retention | Stakeholder Communication

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