Mirafer Fernandez

**Professional Summary** Customer Service Representative with experience supporting customers in a fast-paced food delivery account. Skilled in assisting customers with order issues, payment concerns, delivery inquiries, refunds, and account-related concerns through phone, email, and chat support. Recognized for strong communication, empathy, and problem-solving skills while consistently delivering excellent customer service. Adaptable, detail-oriented, and committed to resolving issues efficiently to ensure a positive customer experience.

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