Cristy Ann Esperanza Casinillo

I am a dedicated and adaptable professional with over 10 years of experience in customer service, operations, administrative support, scheduling, and process management. I have experience handling customer concerns, coordinating with different teams, managing schedules, maintaining accurate records, and ensuring tasks are completed efficiently. My background as a Service Assurance Lead, Scheduling Analyst, Executive Assistant, Process Executive, and Transaction Processor has helped me develop strong organizational skills, attention to detail, problem-solving abilities, and the ability to work independently in a remote environment. I am proficient in using different systems and tools, including CRM and ticketing platforms, and I am comfortable learning new technologies. I am a fast learner, reliable, and committed to delivering quality results while providing excellent support to clients and teams. I am currently seeking remote opportunities where I can contribute my skills in operations, administration, scheduling, data management, and customer support.

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