Beryl Abiud

I help businesses deliver fast, professional customer support and seamless virtual assistance that keeps clients satisfied and operations running smoothly. With 4+ years of experience in customer service, CRM management, and administrative support, I turn daily chaos into organized, efficient workflows. I have a proven track record of maintaining a 95% customer retention rate, achieved through proactive communication, effective problem-solving, and consistent service delivery. What I can help your business with: • Customer Support (Email, Chat & Ticket Handling) • Administrative & Virtual Assistant Support • Email Management & Professional Communication • Data Entry & Documentation • CRM Updates & Customer Account Management • Microsoft Office & Google Workspace tasks Notable Achievements: ✅ Maintained a 95% customer retention rate at Zuku by providing proactive, high-quality support. ✅ Consistently met daily and monthly KPI's while managing large volumes of client requests. Why Hire Me? I am committed to helping businesses improve customer experience, streamline operations, and maintain smooth daily workflows. My goal is to be a dependable support system that allows your business to run efficiently and your customers to stay satisfied. Let’s work together to keep your customers engaged and your operations running at their best.

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