Vito Raphael Imson

Experienced Content Moderator with 10+ years in BPO and customer-facing roles, including hands-on experience reviewing high volumes of online content for policy compliance with strong attention to detail and accuracy. Background also includes team leadership and quality assurance, supervising agents, running QA evaluations, and coaching teams to meet strict service and compliance standards. Skilled in staying calm and consistent under high-volume, sensitive content review, with a track record of handling escalations and maintaining accuracy across fast-paced environments. Also brings experience in AI video production and prompt engineering, virtual assistance, and social media management, rounding out a versatile operations and content background.

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