Abdul Rafeh

Truck Dispatcher with 2.5+ years of experience supporting U.S.-based trucking companies. I handle freight sourcing (DAT, Truckstop, 123Loadboard), driver dispatching, real-time tracking via calls, emails, and tracking apps, and all essential paperwork — Carrier Packets, Rate Cons, BOLs, and PODs. I keep customers updated throughout the shipment and maintain strong relationships with shippers, carriers, and receivers. I also bring solid customer support experience — inbound/outbound calls and live chat support — resolving inquiries, managing CRM systems, and ensuring a great customer experience. Reliable, detail-oriented, and available across U.S. time zones. Open to remote roles in dispatching, logistics support, or customer support

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