Kelvin Ronnoh

Hi, I'm Kelvin — a Nairobi-based remote professional with 7+ years of experience across customer support, data management, digital marketing, and virtual assistance. I help businesses run smoothly by combining sharp attention to detail with clear, professional communication in both English and Swahili. What clients get when they hire me: ✅ Accuracy you can rely on — 99.8% data accuracy rating, ranked top 5% of performers on a major cloud data platform ✅ Customer-facing experience — 2.5+ years handling sensitive client calls and negotiations in a banking environment ✅ Marketing know-how — grew organic social reach 200% YoY and lifted lead generation 45% through content and campaign work ✅ Proven under pressure — led a team of 8 to deliver a zero-incident, fully accurate election-day data operation for 5,000+ people ✅ Fast, dependable turnaround — I treat every task like it matters, because to your business, it does I'm available for virtual assistance, customer support (phone/email/chat), data entry, social media management, and content creation. I respond quickly, communicate clearly, and deliver work that holds up to scrutiny. Let's talk about how I can support your team. Services offered: Virtual Assistance • Customer Support (Phone/Email/Chat) • Data Entry & Management • Social Media Management • Content Creation & Graphic Design • Video Editing • CRM & Reporting Skills tags: Customer Service, Virtual Assistant, Data Entry, Social Media Marketing, Bilingual (English/Swahili), CRM, Content Creation, Video Editing, Project Coordination, Microsoft Office, QuickBooks

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