Abigael Macharia
↑ Rising Talent ✓ ID Verified
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About
Dedicated Customer Support and Virtual Assistant professional with over three years of experience delivering exceptional customer service, technical support, and administrative assistance. Skilled in customer onboarding, email, phone, and chat support, IT support, data entry, manual transcription, and customer success. Adept at resolving customer inquiries, maintaining accurate records, and providing efficient solutions while ensuring a positive customer experience. Known for strong communication skills, attention to detail, adaptability, and the ability to work independently in remote environments. Committed to helping businesses improve customer satisfaction through professional, reliable, and high quality support.
Skills & Expertise
Customer Onboarding
Email, Phone & Chat Support
IT Support
Customer Success
Tech Support
General Virtual Assistance
Data Entry
Manual Transcription
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Details
Hourly rate$6.00/hr
LocationKenya
Member sinceJuly 2026