Precious Chinemerem Nwokedi

Customer Support Associate · $5.00/hr · Nigeria
↑ Rising Talent ✓ ID Verified Available for work
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About
Customer Support and CRM Specialist with hands-on experience managing high-volume customer inquiries, resolving complex issues, and delivering seamless multi-channel support. Proficient in Zoho CRM, HubSpot, Freshdesk, and Zendesk for ticket management, documentation, and customer lifecycle support. Also trained in Virtual Assistance, with skills in calendar management, administrative support, email coordination, and remote task organization. Known for calm, empathetic problem-solving, effective de-escalation, and process-driven workflows that improve customer satisfaction and operational efficiency.
Skills & Expertise
Data Entry Executive Virtual Assistance Market Research Customer Onboarding Email, Phone & Chat Support Customer Success IT Support Tech Support General Virtual Assistance Scriptwriting Creative Writing Proofreading Lead Generation Telemarketing Sales & Business Development
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Details
Hourly rate$5.00/hr
LocationNigeria
Member sinceJuly 2026