Nwosu ogechi juliet

Struggling with a growing backlog of support tickets, messy CRM data, or leads slipping through the cracks? I fix exactly that. I'm a Customer Support and CRM specialist with hands-on experience across HubSpot, Zendesk, and Freshdesk. I build efficient ticket workflows, keep CRM data clean and organized, and turn scattered prospect information into structured, sales-ready pipelines, so nothing falls through the cracks. My focus areas include Customer Success Management and Technical Account Management, backed by HubSpot certifications (Sales Hub, Service Hub, Inbound Sales) and hands-on portfolio work covering account onboarding, deal pipeline tracking, support ticket resolution, and account health reporting. If you're looking for someone who treats every ticket, lead, or account with an eye toward the bigger relationship, not just closing the task in front of them, let's talk.

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