Jahnyere Jonathan Ike

Hi, I am Jahnyere, a reliable and detail-oriented Virtual Assistant and Customer Support professional based in Nigeria, ALX-certified in virtual assistance and ready to support your business remotely. I bring hands-on experience handling high-volume customer interactions, having supported 100+ customers weekly during an internship at Access Bank Plc, resolving account issues, mobile banking errors, and complaints while maintaining accurate records throughout. I also spent time in an administrative role at a technology company, where I prepared reports and presentations, organized data, and coordinated logistics for national events. Beyond my internships, I have led community outreach programmes reaching over 600 people, which sharpened my ability to communicate clearly, stay patient under pressure, and explain things simply skills I bring directly into customer support and admin work. What I bring to your team: Proven customer support experience (phone, in-person, digital channels) Strong written and verbal English communication Proficient in Microsoft Office & Google Workspace ALX-certified Virtual Assistant Reliable, organized, and easy to work with Comfortable with CRM tools and structured record-keeping Flexible with international time zones, including U.S. business hours I am looking for a long-term remote role where I can bring consistency, professionalism, and genuine care for the people I'm supporting. Let's talk about how I can help your business run smoother.

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