Maximiliano Orihuela Villa

E-commerce Operations and Digital Marketing Specialist with 2+ years of combined experience in high-volume customer support, end-to-end order management, Shopify administration, data quality, and performance analysis. Skilled in creating, editing, tracking, cancelling, refunding, and replacing orders; updating customer and shipping information; and resolving payment, fulfillment, and subscription issues across Shopify, Checkout Champ, Loop, and Gorgias. I am a Marketing student with independent experience building online stores, launching campaigns across Meta, TikTok, and Pinterest, analyzing marketing metrics, executing email marketing, and working with Klaviyo, HubSpot, Salesforce, Mailchimp, and Pipedrive.

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