Wendell Sagum

Results-driven BPO professional with 10 years of experience supporting Financial and Telecommunications accounts through chat-based customer service. Proven ability to resolve billing concerns, account issues, and service inquiries while maintaining high customer satisfaction and meeting strict performance targets. Dedicated and hardworking professional with experience in inventory management, logistics operations, administrative support. Skilled in stock monitoring, warehouse organization, shipment coordination, data entry, record keeping, and office administration. Proven ability to maintain accurate inventory records, support efficient logistics processes, and handle administrative tasks with a high level of accuracy and attention to detail. Strong organizational, communication, and problem-solving skills, with the ability to work independently or as part of a team in fast-paced environments. Adaptable, reliable, and committed to achieving operational goals while delivering quality results and maintaining excellent workplace standards.

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