Benson Mudashi

Results-driven Customer Service Representative with experience delivering exceptional support in fast-paced e-commerce environments. Skilled in resolving customer inquiries, managing orders, deliveries, and refunds, and building lasting customer relationships through clear communication and empathy. Proficient in Zendesk, Microsoft Teams, Unbabel Translator, 3CX, Gmail, Slack, and WhatsApp, with a strong commitment to customer satisfaction, problem-solving, and continuous improvement.

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