LUCKY ORIA IDEMUDIA

Lucky is an Executive Virtual Assistant with 3+ years of experience supporting executives and leadership teams across U.S.-based nonprofit, education, and corporate organizations. Specialized in inbox and calendar management, administrative operations, and workflow optimization to improve efficiency and team productivity. Proven track record of reducing scheduling conflicts by 30%, improving operational efficiency by 20%, and streamlining document access by 25% through structured systems and automation. Known for managing high-volume communications, ensuring seamless coordination, and delivering reliable executive support in fast-paced remote environments. Brings a strong foundation in data security and confidentiality, backed by a Master’s degree in Cyber Security Science. CORE COMPETENCIES Executive & Administrative Support •Executive support • Calendar & inbox management • Meeting & travel coordination • Stakeholder engagement Operations & Workflow Management • Operations coordination • Workflow optimization • Process improvement • SOP development • Vendor coordination. Communication & Client Management • Client communication • CRM management • Customer support • Cross-functional collaboration Data, Reporting & Coordination • Data entry & analysis • Reporting & analytics • KPI tracking • Project & task coordination Confidentiality & Organization • Confidential information management • Record & document management TECHNICAL PROFICIENCIES • Microsoft 365( Outlook, word, Excel) • Microsoft Teams • Google Workspace • Zoom • Power Query • Google Meet • Trello • Monday.com • ClickUp • Notion • Airtable • HubSpot • Freshdesk • Calendly • Google Scheduler • Zapier • Slack • Loom • ChatGPT • Claude • Gemini PROFESSIONAL EXPERIENCE Executive Virtual Assistant(Contract) Brickers Foundation, USA (Remote) Sept 2025 – Dec 2025 • Delivered high-level executive support to the director, coordinating 20+ monthly meetings and ensuring seamless scheduling, logistics, and execution • Managed complex executive calendars with 98% accuracy, reducing scheduling conflicts and optimizing time management • Prepared agendas, meeting briefs, and action summaries, improving follow-up accountability by 25% • Implemented structured task-tracking and record management systems, achieving 95% on-time completion of executive deliverables Supported leadership communication and operations coordination across teams and stakeholders Executive Virtual Assistant (Contract) Skilled Support Solutions NG (Remote) March 2025 – August 2025 • Managed high-volume executive inboxes (200+ emails weekly), prioritizing communications and ensuring timely stakeholder responses. • Coordinated meetings across 4 time zones, increasing team productivity by 20% through effective scheduling and logistics management. • Designed and implemented a centralized digital filing system, reducing document retrieval time by 25% and improving information accessibility. Executive Virtual Assistant/Customer Support Mawo Schools and Educational Services, NG (On-site) Jan 2023 – Feb 2025 • Handled 50+ weekly client inquiries across email, phone, and in-person channels while maintaining a 95% satisfaction rate. • Increased lead conversion by 15% through CRM follow-ups, pipeline tracking, and structured client communication. • Supported administrative operations including scheduling, documentation, and reporting, improving office workflow efficiency. • Maintained organized records and improved communication between clients and internal teams EDUCATION • MSc, Cyber Security Science Federal University of Technology, Minna |(2020 – 2024) • B.Eng. Electrical/Computer Engineering Federal University of Technology, Minna (2005 – 2010) CERTIFICATIONS • Certified Executive Virtual Assistant, Skilled Support Solutions (2025) • Project Management Fundamentals, IBM Skills Build (2025) • Customer Relationship Management (CRM), HP LIFE(2025) • Remote Work & Client Communication – Remote.Work(2025) LANGUAGES • English – Professional Proficiency

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