JOSEPH WACHIRA KABIRU

Customer support agent · $15.00/hr · Kenya
↑ Rising Talent ✓ ID Verified Available for work
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About
Experienced Customer Care Support Agent.I have professional experience in customer service at Family Bank, where I handled customer inquiries, resolved issues, and delivered excellent support. I have also worked in sales at M-kopa a fintech company selling affordable mobile phones, strengthening my communication and relationship-building skills. I am fluent in English and Swahili, comfortable using CRM systems, email, live chat, and AI tools, and I’m able to work independently in a remote environment. I’m committed to providing fast, friendly, and professional customer support.
Skills & Expertise
Customer Onboarding Email, Phone & Chat Support
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Hourly rate$15.00/hr
LocationKenya
Member sinceJuly 2026