Ria Kinatadcan Quiambao

I am a dedicated and adaptable professional with over 13 years of experience spanning customer service, content moderation, education, and client-facing roles. Throughout my career, I have developed strong communication, problem-solving, and relationship-building skills while consistently delivering high-quality service and support. Most recently, I worked as a Customer Service Representative II and Content Moderator, where I handled customer inquiries, resolved complex issues, maintained accurate documentation, and ensured online content complied with community standards and company policies. This role strengthened my attention to detail, critical thinking, and ability to make sound decisions in a fast-paced environment. Prior to that, I built a solid foundation in education as a teacher and ESL instructor, creating engaging learning experiences, developing customized lesson plans, and supporting students from diverse backgrounds. These experiences enhanced my ability to communicate effectively, adapt to different personalities, and foster meaningful connections. I am proficient in Microsoft Office applications, highly organized, detail-oriented, and skilled at multitasking. I thrive in collaborative environments and am passionate about delivering exceptional customer experiences, supporting team success, and continuously learning new skills. I am currently seeking opportunities where I can leverage my customer service expertise, content moderation experience, administrative capabilities, and educational background to contribute to organizational growth and success.

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