Jeysmi Allum

Bilingual customer service professional based in Nicaragua (CST, UTC-6) with 3+ years of experience across retail, financial services, property management support, and delivery platforms. I'm a native Creole speaker with full professional fluency in English and Spanish, and I work comfortably across voice, chat, and email. My background includes frontline support roles at Foundever/Sitel Nicaragua, Amazon, and DoorDash, plus vendor/contractor scheduling and resident communication at UpLink/GRS Management. I'm experienced in Zendesk, Empath, and Datatrax, and I've handled everything from routine inquiries to dispute and fraud resolution. I have a fully equipped home office and flexible availability across time zones, including nights and weekends. I'm looking for a full-time remote role where I can bring that mix of languages, tools, and steady communication to a team that needs it.

No client reviews yet.

Sign in to hire Post a job

Click to copy · share with clients