Inah Rosemary Obawo

I am a customer service and operations professional with experience in banking, customer relationship management, account administration, transaction management, compliance, and administrative support. In my previous role as a Customer Service Executive at First Bank of Nigeria, I handled customer requests and complaints, supported account opening and maintenance, maintained financial and non-financial transaction records, assisted with product marketing, and followed due-diligence procedures when handling sensitive customer information. And I ended the year 2025 being awarded the most customer centric staff of the year. I also have experience as an Executive/Virtual Assistant, where I managed business documentation, organized and modeled data, supported management decision-making, prepared budgets, and tracked expenses. I am known for strong communication, active listening, attention to detail, problem-solving, adaptability, and the ability to manage multiple responsibilities professionally. My PMP qualification further strengthens my ability to approach tasks with structure, accountability, and a results-oriented mindset. My goal is to provide reliable, professional, and customer-focused support while helping clients and organizations achieve their operational goals.

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