John Rafael Viray
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About
Results-driven eCommerce Virtual Assistant and Technical Support Specialist with over 5 years of experience optimizing
online store operations, managing CRMs, and driving revenue growth. Proven track record of high performance, recognized
as Top Agent of the Year (2022 & 2023) for exceeding KPIs and delivering exceptional customer satisfaction. Expert in
leveraging high-tier platforms including Shopify, GoHighLevel (GHL), Klaviyo, and Zendesk to streamline business workflows,
nurture client relationships, and execute upselling strategies. Combines an analytical background in Electrical Engineering
with strong problem-solving skills to provide elite support for fast-growing global businesses
Skills & Expertise
Ecommerce Management
Email, Phone & Chat Support
Customer Success
Tech Support
Bookkeeping
Illustration
Audio Editing
AI Image Generation & Editing
Graphic Design
Logo Design
Video Editing
Electrical Engineering
Lead Generation
SEO
Email Marketing
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Details
Hourly rate$8.00/hr
LocationPhilippines
Member sinceJune 2026
