Faith Meniru

Hi! I am Meniru Faith Chinonso, a virtual assistant and customer support specialist who helps business owners stay organized and responsive by managing their daily operations that keep things running: inbox management, scheduling, customer support, and data accuracy. I manage inboxes to keep communication timely and clutter-free, schedule appointments and coordinate calendars, and build travel itineraries that keep trips on track. I handle customer inquiries across phone, email, and WhatsApp, resolve complaints, and provide administrative support that reduces the workload on business owners and teams. My data entry work is accurate and consistent, so records stay reliable and decisions are based on correct information. I've supported logistics and retail operations where precision in order processing and record-keeping directly affected customer satisfaction and delivery timelines. That same discipline carries into my virtual assistant work: organized, detail-focused, and able to manage tasks independently without close supervision. **What I do:** - Inbox management - Appointment scheduling & calendar coordination - Travel itinerary planning - Customer support (phone, email, WhatsApp, live chat) - Administrative support - Data entry & data accuracy - Transcribing - Online research - Market research **Skills:** - Communication & interpersonal skills - Complaint resolution - Time management & multitasking - Team collaboration - Attention to detail **Tools:** - Zapier - Slack - HubSpot - Calendly - Microsoft Office / Google Workspace - Zoom - Asana - Trello - Apollo Looking for a virtual assistant who takes ownership of the details so you don't have to? Let's connect; message me to discuss how I can support your business.

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