Jessica Ijeoma Nwafuru

Looking for a reliable and detail-oriented Virtual Assistant to manage and streamline your business operations? You’re in the right place. Hi, I’m Jessica— an Upwork Top Rated Rockstar Virtual Assistant with 3 years of experience supporting eCommerce and admin operations. I’m here to help you free up your time, stay organized, and ensure everything runs smoothly behind the scenes. I specialize in handling diverse administrative and customer service tasks while maintaining a high level of professionalism and efficiency. I take pride in delivering quality work, meeting deadlines, and making sure every client I work with is fully satisfied with the results. What I Offer: Customer Support & Admin Tasks: ▪︎ Customer Care (Email and live chat) ▪︎ Order Processing & Tracking ▪︎Calendar & Schedule Management ▪︎Data Entry & Management ▪︎ Appointment Setting ▪︎ Online Research Shopify eCommerce Support: ▪︎Product Listing & Optimization ▪︎ Processing Returns and Refunds. ▪︎ Order Fulfillment & Issue Resolution. ▪︎Setting up the shift schedule of Easyteam. ▪︎ Customer Service etc. I don't just come with my experiences, I bring a strong focus on detail, communication, and structure in everything I do. I am goal-oriented and work towards achieving KPIs. Let's chat about how I can contribute to your success!

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