Ebikere Sonia Ngwobia

Executive Virtual Assistant | Customer Support Operations & CRM Specialist · $15.00/hr · Nigeria
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About
Overwhelmed by customer inquiries, missed follow-ups, disorganized data, or inefficient workflows? These issues lead to lost revenue, frustrated customers and operational bottlenecks. I help businesses streamline operations, manage customer communications, maintain accurate CRM records, organize inboxes and calendars, handle administrative tasks, and ensure every customer receives timely, professional support. Tools I work with: HubSpot, Salesforce, Freshdesk, Zendesk, Intercom, Gorgias, Google Workspace, Microsoft Office, Airtable, Notion, Slack, Trello, Asana, ClickUp, Calendly, Zapier, ChatGPT and Go high level Whether you need ongoing customer support, CRM management, process improvement, or a reliable virtual assistant to keep operations running smoothly, I can help. Send me a message with your biggest operational or customer support challenge and let's discuss the best solution for your business.
Skills & Expertise
General Virtual Assistance Executive Virtual Assistance Community Management Customer Onboarding Email, Phone & Chat Support Customer Success General Research Services Lead Generation AI Data Annotation & Labeling Data Entry IT Support Customer service Customer Support Appointment Scheduling Sales and Marketing
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Details
Hourly rate$15.00/hr
LocationNigeria
Member sinceJune 2026