Leah Wachera

I am a dedicated Virtual Assistant and Customer Support Specialist with experience in customer service, administrative support, appointment setting, lead generation, CRM management, data entry, and fundraising outreach. I have supported businesses by managing customer communications, scheduling appointments, maintaining accurate records, handling email correspondence, and providing professional phone support. I am highly organized, detail-oriented, and committed to delivering excellent service while helping businesses improve efficiency and customer satisfaction. My areas of expertise include: • Virtual Assistance • Customer Support (Phone, Email & Chat) • Administrative Support • Appointment Setting & Calendar Management • Data Entry & CRM Management • Lead Generation & Prospect Research • Email Management • Sales & Fundraising Outreach • Microsoft Office & Google Workspace I pride myself on strong communication skills, reliability, professionalism, and the ability to work independently while meeting deadlines. I am committed to helping clients stay organized, improve customer experiences, and achieve their business goals. Let's work together to make your business more efficient and successful.

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