Kevin John Clerk Bitoon

A banking professional with over 8 years of experience specializing in customer care, chargeback, cash management, AML/KYC/CDD/EDD, sanctions governance, correspondent banking, and compliance. At Commercial Bank, contributed to upholding regulatory adherence by monitoring sanctioned entities, conducting transaction screening, and facilitating internal testing for AML and sanctions compliance. Demonstrated expertise in risk identification, reporting, and ensuring processes align with global sanctions laws. Previously, supported customer care operations by resolving chargeback disputes, navigating complex SME and corporate account inquiries, and testing financial applications. Recognized for a collaborative approach and commitment to delivering efficient customer solutions. Motivated by the pursuit of operational excellence, regulatory compliance, and fostering trust in financial services.

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