Ukwueze Leticia Chidiebere

Medical Virtual Assistant specializing in patient scheduling, EHR/EMR management, patient communication, and HIPAA-compliant healthcare administration. Are patient appointments, follow-ups, documentation, and administrative tasks taking time away from patient care? I help healthcare providers, private practices, psychiatric clinics, telehealth teams, therapists, and diagnostic centers stay organized and efficient by managing the administrative workflows that keep operations running smoothly. With 5+ years of healthcare experience and a professional background in medical imaging and patient care, I understand the importance of accuracy, confidentiality, timely communication, and exceptional patient experience. My services include: ✔ Patient Scheduling & Appointment Coordination Scheduling, rescheduling, appointment reminders, calendar management, patient intake, and follow-ups to keep providers organized and patients informed. ✔ EHR/EMR Management Patient record updates, chart management, medical data entry, documentation support, progress note transfers, and record maintenance. ✔ Patient Communication & Front Desk Support Inbound and outbound calls, patient messaging, email management, appointment confirmations, and professional patient support. ✔ Insurance Verification & Medical Administrative Support Insurance eligibility verification, benefits confirmation, claim support, medical documentation, and healthcare administrative assistance. ✔ Telehealth & Healthcare Operations Support Telehealth coordination, provider support, document management, workflow organization, and daily operational assistance. Healthcare Platforms & Tools SimplePractice | Athenahealth | DrChrono | |TheraNest | Medisoft | AxisCare | Google Workspace | Microsoft Office | Notion | Trello | Asana | HubSpot | Zoom Why Clients Work with Me • HIPAA-conscious handling of patient information • Strong attention to detail and accuracy • Excellent written and verbal communication • Reliable follow-through and proactive support • Organized, dependable, and easy to work with • Able to work independently in fast-paced healthcare environments In addition to medical administrative support, I also assist healthcare professionals with executive virtual assistant tasks, including inbox management, calendar management, document organization, task tracking, and workflow coordination. Whether you need ongoing patient scheduling, EHR support, healthcare administration, patient coordination, or a dependable Medical Virtual Assistant to support your growing practice, I am available for both short-term projects and long-term collaboration. Send me a message or invite me to your job, and let's discuss how I can support your healthcare practice.

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