Nsikan Esu
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About
I provide reliable, professional support to entrepreneurs, coaches, agencies, CEOs, and small businesses, helping them stay organized, responsive, and focused on growth. My mission is to reduce your stress by managing your communication, scheduling, client follow-ups, inbox management, and customer support with precision and care. By handling these daily operational tasks, I give you the freedom to focus on scaling your business while ensuring your clients receive timely, professional responses.
I specialize in delivering well-structured support that keeps your operations smooth and efficient. From managing calendars, setting appointments, and handling customer queries to organizing projects and tracking leads, I bring discipline, attention to detail, and a proactive approach to every task. I understand that delayed or missed communications can cost businesses clients and revenue, which is why I prioritize quick responses and clear coordination.
Core Services:
• Virtual assistance: inbox management, data entry, administrative support
• Customer support: email, chat, and social media communication
• Appointment setting and calendar coordination
• CRM updates, lead tracking, and follow-ups
• Document creation, organization, and workflow management
• Client engagement through social media responses
• Daily operations support for service providers and coaches
Tools I Use for Maximum Efficiency:
I rely on proven tools to work faster, stay organized, and maintain accuracy:
• Productivity & Collaboration: Google Workspace (Docs, Sheets, Gmail, Calendar), Microsoft Office Suite
• Task & Project Management: Trello, Asana, ClickUp
• Communication: Slack, Zoom, Google Meet
• CRM & Client Management: HubSpot, Zendesk, Freshdesk, Intercom, Zoho CRM, Shopify
• Scheduling: Calendly, Acuity Scheduling
• Design: Canva (simple graphics and templates)
These tools enable streamlined workflows, accurate task tracking, and fast communication, allowing me to deliver consistent, high-quality support every day.
What You Can Expect:
• Timely responses and professional communication
• Accurate, confidential task handling
• Organized workflows with daily updates
• Smooth coordination across all aspects of your operations
If you want a dependable partner to manage your daily tasks, organize your schedule, and handle client communications professionally, I’m ready to help. Send me a message today, and let’s create a productive workflow that keeps your business running smoothly.
Skills & Expertise
Customer Service
Customer Support
Customer Retention
Email Management
Live Chat
Customer Satisfaction
Customer Relationship Management
Virtual Assistant
Communications
WhatsApp
Email Support
Freshdesk
Zendesk
Intercom
Appointment Scheduling
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Details
Hourly rate$10.00/hr
LocationNigeria
Member sinceJune 2026