Kelechukwu Igu

For a Lagos-based lighting company, I set up their WhatsApp Business account from scratch, uploaded a 78-item product catalogue, and managed customer communication, giving the business a structured, responsive channel it didn't have before. That kind of behind-the-scenes work is what I do best. I'm Kaycee, an Operations and Data Support Specialist and Virtual Assistant with 10+ years of experience across retail management, administration, and client support. Here is what I take off your plate: - Data entry, spreadsheet organization, and research - Inbox and calendar management - CRM and lead tracking setup - Client intake systems and process documentation - WhatsApp Business setup and catalogue management - STR property research and Airbnb co-hosting support Tools I work with: Google Sheets, Google Forms, Google Calendar, Gmail, Trello, Canva, Apollo.io, ChatGPT, Claude AI Certified in Spreadsheets and Communicating with Data (Saylor Academy). STR and VA Masterclass graduate. If you need someone who steps in, builds the system, and keeps things moving without constant direction, let's talk.

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