Blessing Eshiet Monday

Customer Support Specialist | Email, Chat & Phone| Freshdesk & HubSpot · $8.00/hr · Nigeria
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About
Your customers shouldn't have to wait hours for a response, chase updates, or leave frustrated because their issue wasn't resolved properly. When customer inquiries pile up, response times increase, tickets go unresolved, and customer satisfaction suffers. That's where I help. I'm a Customer Support Specialist with experience providing Email Support, Live Chat Support, Phone Support, Help Desk Management and CRM Support using Freshdesk, HubSpot and Intercom. I help businesses: • Resolve customer inquiries quickly and professionally • Manage support tickets and inboxes efficiently • Improve customer satisfaction and retention • Maintain organized CRM records and customer data • Deliver exceptional customer experiences across multiple channels Whether you're running a SaaS company, e-commerce business, coaching business or service-based company, I can help ensure your customers feel heard, supported, and valued. My expertise includes Customer Support, Customer Service, Email Support, Live Chat Support, Phone Support, Help Desk Management, Freshdesk, HubSpot, Intercom, Ticket Management, Customer Retention, Technical Support, Administrative Support, Data Entry, CRM Management and Customer Satisfaction. Clear communicator. Detail-oriented. Accountable for outcomes. Let's discuss how I can help improve your customer experience.
Skills & Expertise
Email, Phone & Chat Support HubSpot Customer Service Helpdesk Complaint Resolution Technical Support Customer Satisfaction Order Tracking Customer Support Customer Relationship Management Freshdesk Intercom Communication Etiquette Data Entry Virtual Assistant
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Details
Hourly rate$8.00/hr
LocationNigeria
Member sinceJune 2026