Sylvia Bitega
↑ Rising Talent ✓ ID Verified
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About
I am a remote Customer Service and Operations Specialist with over four years of experience supporting SaaS platforms, fashion brands, and international clients. Skilled in empathetic communication, workflow coordination, and CRM management,
I excel at resolving customer issues while maintaining efficiency and clarity. Fluent in English and Swahili, I bring strong organizational habits, attention to detail, and a passion for delivering outstanding customer experiences.
Skills & Expertise
Customer Onboarding
Supply Chain & Logistics Project Management
Marketing Strategy
Proofreading
Academic & Research Writing
Email, Phone & Chat Support
Customer Success
Data Entry
Executive Virtual Assistance
Content Moderation
Bookkeeping
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Details
Hourly rate$20.00/hr
LocationKenya
Member sinceMay 2026