Elaine Nyambura

I’m a highly organized Virtual Assistant and Operations Support professional with 6+ years of experience supporting executives, managing administrative workflows, handling customer operations, and delivering accurate transcription. I’ve worked fully remotely for the past four years, so I’m reliable, self‑managed, and able to execute tasks without constant supervision. My background includes supporting international teams, coordinating calendars, managing documents, handling customer inquiries, preparing reports, and keeping day‑to‑day operations running smoothly. I’ve also worked on Rev as a transcriptionist, giving me strong listening accuracy, fast typing skills, and a sharp eye for detail. What I can help you with: 1. Virtual Assistance & Admin Support 2. Calendar Management & Scheduling 3. Email & Inbox Management 4. Data Entry and Spreadsheet Management 5. Transcription (English) 6. Customer Support (Email, Chat, CRM) 7. Document/Presentation Preparation 8. Follow-ups, outreach & task coordination 9. Research & reporting 10. Operations Support for busy founders and teams 11. Maintaining SOPs, templates & documentation Tools I work confidently with: Google Workspace, Excel/Sheets, Gmail, CRMs (Intercom, Zendesk, Playvox), project tools, Microsoft Office, and general admin tools.

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