Sarafina Kinyanjui
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About
With a strong background in customer service, I have honed my skills in communication, problem-solving, and empathy. My ability to listen attentively and respond effectively ensures that customers feel valued and understood.
I am highly organized and proficient in using various digital tools, which allows me to manage multiple tasks efficiently. My experience in handling customer inquiries, resolving issues, and providing timely follow-ups has equipped me with the expertise to deliver exceptional service.
Moreover, I am adaptable and quick to learn new systems and processes, ensuring a seamless integration into any team. My commitment to continuous improvement and my passion for helping others drive me to go above and beyond in every interaction.
Skills & Expertise
Customer Success
Email, Phone & Chat Support
Customer Onboarding
Tech Support
Marketing Automation
Social Media Marketing
Telemarketing
Data Entry
Executive Virtual Assistance
Bookkeeping
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Details
Hourly rate$3.00/hr
LocationKenya
Member sinceJune 2026