Steaforth Titus

Freelancer · $3.00/hr · Kenya
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About
Results-driven customer service professional with over four years of experience supporting US customers in high-volume contact center environments. Skilled in inbound customer engagement, lead qualification, appointment coordination, objection handling, and CRM management. Proven ability to build rapport quickly, identify customer needs, maintain accurate records, and consistently meet performance targets. Recognized for professionalism, strong communication skills, and delivering exceptional customer experiences in KPI-driven environments.
Skills & Expertise
Language Localization Technical Document Translation Proofreading Copy Editing Customer Onboarding Email, Phone & Chat Support Tech Support Visual Tagging & Processing
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Details
Hourly rate$3.00/hr
LocationKenya
Member sinceJuly 2026