Joyce Maganga

Customer Care & Administrative Support Professional · $4.00/hr · Kenya
↑ Rising Talent ✓ ID Verified Available for work
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About
Customer-focused administrative and customer support professional with over five years of experience assisting clients, maintaining accurate records, resolving inquiries, and providing professional support across banking and donor-funded programmes. Fluent in English and Swahili with excellent written and verbal communication skills. Experienced in handling customer information confidentially, updating databases, documenting interactions, and working with digital platforms including Microsoft Office, Google Workspace, Microsoft Teams, Zoom, and CRM-style information systems. Recognized for problem-solving, professionalism, and delivering excellent service in fast-paced environments.
Skills & Expertise
Executive Virtual Assistance Data Entry Customer Onboarding Email, Phone & Chat Support Customer Success IT Support Tech Support Community Management General Virtual Assistance Career Coaching Qualitative Research Quantitative Research General Research Services Data Extraction Data Processing
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Details
Hourly rate$4.00/hr
LocationKenya
Member sinceJuly 2026