Ajayi Babatunde

Growing businesses don't lose customers because they're too busy—they lose them because customer inquiries go unanswered, operations become disorganized, and decisions are made with incomplete data. I help solve all three. I'm a Customer Support & Operations Virtual Assistant | Data & Business Analyst with 3+ years of remote experience helping founders and growing teams deliver exceptional customer experiences, streamline daily operations, and turn business data into actionable insights. Here's what I've helped businesses achieve: → Delivered responsive email and chat support using Zendesk and Zoho CRM, ensuring customers received timely, professional assistance while maintaining accurate support records. → Reduced reporting turnaround by 40% by automating data collection and building Power BI dashboards that gave leadership real-time visibility into sales and operational performance. → Improved CRM data accuracy to 100% across 500+ monthly leads by optimizing workflows in HubSpot and Salesforce, contributing to a 15% increase in conversions. → Eliminated 45% of repetitive administrative work through workflow automation and efficient systems in Google Workspace, ClickUp, and Zapier, allowing teams to focus on high-value work. → Coordinated 200+ meetings across multiple time zones while managing calendars, inboxes, and administrative priorities with accuracy and professionalism. Whether you need someone to provide outstanding customer support, keep your operations organized, manage your administrative workload, or build reliable reporting systems, I bring the structure, responsiveness, and attention to detail that help businesses grow. If you're looking for someone who can improve both your customer experience and your business operations, let's connect.

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