Janet Soriano

Detail-oriented professional with 9 years of experience in quality assurance, email support, content moderation, and data annotation. Previously worked as an Email Support Specialist, Content Moderator, and Quality Analyst for one of the largest dating platforms, handling customer concerns, reviewing content for policy compliance, and ensuring quality and accuracy standards were met. Currently working as a Team Leader in an annotation project, supporting quality, productivity, and daily operations while helping teams meet project goals. Experienced in data annotation, content review, AI/chatbot evaluation, image and video labeling, quality checking, and administrative support. Reliable, quick to learn, and committed to delivering accurate work while following guidelines and meeting deadlines.

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