Adeola Ademakinwa

Virtual Assistant & Customer Success Professional | 7+ Years Experience · $0.00/hr · Nigeria
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About
I am a results-driven administrative and customer relations professional with over seven years of experience spanning education management, academic administration, and broadcast media. I bring a people-first approach to every role, combining strong organizational skills with a genuine passion for helping clients and teams succeed. With a background in supervising and coordinating teams, managing communications, and supporting institutional operations, I have developed a solid foundation in the core competencies that drive customer success; clear communication, proactive problem-solving, and relationship management. My experience includes handling multi-channel communication across professional settings, onboarding and orienting new stakeholders, and ensuring that the people I work with always feel informed, supported, and valued. I hold an M.Sc. in Humanitarian and Refugee Studies and a B.Sc. in International Relations, both of which have sharpened my ability to engage diverse audiences with empathy and professionalism. I am currently expanding my expertise in AI and automation tools, positioning myself to deliver smarter, more efficient virtual support to clients and businesses. Whether you need reliable email and chat handling, seamless customer onboarding, or a dependable general virtual assistant, I am ready to show up, follow through, and help your business grow.
Skills & Expertise
Email, Phone & Chat Support General Virtual Assistance Customer Onboarding Customer Success
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Details
Hourly rate$0.00/hr
LocationNigeria
Member sinceJuly 2026