Okolie Maryjane

I am a versatile Virtual Assistant, Customer Support and Sales Specialist with 4 years of experience managing high-volume client relationships, driving international campaigns, and navigating complex dispute resolution. ‎ ‎My core expertise lies in outbound sales, prospecting, and campaign execution for the competitive U.S utility market. Having managed 50+ daily calls across multiple U.S states (including Maryland, Ohio, Pennsylvania, New Jersey, Illinois), I possess exceptional phone confidence, robust objection handling, and accent adaptability. ‎ ‎Backed by over 4 years of total professional experience, including a Postgraduate Diploma in Human Resources Management (PGD-HRM), global CHRP certification and In-Demand IT Skills Training Certification, I bring a high level of operational discipline and organizational maturity to remote business operations. I excel at maintaining data integrity within CRM systems, analyzing prospect needs, and converting cold outreach into qualified sales pipelines. ‎ ‎Core Competencies: ‎• High-Volume Outbound Sales & Cold Calling ‎• International Customer Support & Service Delivery ‎• Lead Generation, Prospecting & Qualification ‎• Virtual Assistance & Administrative Support ‎• CRM Management & Clean Data Entry ‎• Escalated Conflict Resolution & Problem Solving ‎• Workflow Management & Team Coordination ‎ Let's connect! I'd love to discuss how I can help optimize your customer support operations or drive your business pipeline."

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