Ogechukwu Kate Ofoma
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About
Customer Support, Customer Success and Client Experience professional with 5+ years of experience supporting B2B customers across the US, UK and African markets. I currently manage the onboarding and post-sale journey for 26+ clients participating in international business travel programmes valued at over US$130,000.
Previously, I conducted 30+ outbound calls daily, closed B2B deals worth up to US$30,000, and managed over 60% of client touchpoints during critical stages of the customer journey.
I bring strong communication, problem-solving and CRM skills, with a focus on delivering excellent customer experiences, resolving issues efficiently and building lasting client relationships that support business growth.
LinkedIn Profile
https://www.linkedin.com/in/ogechukwuofoma
Skills & Expertise
Customer Success
Customer Support
Live Chat Support
Complaint Resolution
CRM Management
Slack
PressOne
InterVAS
SDR
Account Management
Apollo.io
HubSpot
Airtable
Google Workspace
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Details
Hourly rate$10.00/hr
LocationNigeria
Member sinceJuly 2026
