Ugwu Frieda
↑ Rising Talent ✓ ID Verified
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About
I am a customer support professional with extensive experience handling customer inquiries, resolving complaints, and delivering exceptional service across retail, fashion, and hospitality sectors. I am skilled in email, live chat, and phone support, with hands-on experience using CRM tools including Zendesk and HubSpot. I am detail-oriented, customer-focused, and committed to meeting satisfaction and response time targets. Currently based in Nigeria and available for remote roles immediately.
Skills & Expertise
Customer support
Live Chat Support
Email Support
Complaint resolution
Customer Service Management
Time Management
Zendesk
HubSpot
Problem solving
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Details
Hourly rate$10.00/hr
LocationNigeria
Member sinceJuly 2026
