Harshey

I am a customer-focused professional with experience in customer service and operations, supporting customers through phone, email, and messaging channels. I am skilled at handling customer enquiries, resolving complaints, following up on requests, and ensuring customers receive clear and professional support. I communicate clearly, listen actively, remain patient when handling difficult situations, and take ownership of customer issues until they are properly resolved. I am also comfortable working independently, following procedures, maintaining accurate information, and collaborating with team members when an issue needs to be escalated. My key strengths include: • Customer service and customer support • Phone, email and chat communication • Complaint and issue resolution • Customer follow-up • Problem-solving and active listening • Conflict resolution • Administrative and operational support • Professional written and verbal communication I am reliable, adaptable, a fast learner, and committed to providing a positive customer experience. I am available for remote customer service, customer support, and related support roles.

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