Dita Ayu

Hi, I’m Dita Ayu! I help businesses and busy teams stay organised by managing day-to-day operations, administrative tasks and backend processes so everything runs smoothly behind the scenes. My background includes system administration, backend operations, listing operations, and customer support. I enjoy working with structured workflows, keeping systems up to date, coordinating multiple moving parts, and making sure nothing falls through the cracks. I’m someone who genuinely enjoys bringing order to busy environments, whether that’s managing schedules, tracking tasks, updating systems, coordinating with different stakeholders or keeping projects on track. What I can help with: ✔ Operations and administrative support ✔ Workflow coordination and process management ✔ Scheduling, calendar management, and appointment coordination ✔ Task tracking, follow-ups, and project support ✔ Data entry, system updates, and record maintenance ✔ Research, reporting, and documentation ✔ Backend customer support and SLA tracking ✔ Customer communication and inbox management ✔ Stakeholder coordination and day-to-day operations support Tools I regularly work with: 🔧 Google Workspace (Gmail, Sheets, Docs, Drive, Calendar) 🔧 ClickUp (task boards, workflow management, and project tracking) 🔧 Zoho Project CRM 🔧 Zendesk 🔧 Notion 🔧 Google Sheets & Microsoft Excel 🔧 SleekFlow (customer communication and follow-ups) 🔧 Email, WhatsApp, and other communication platforms I’m detail oriented, reliable, and quick to learn new tools and processes. I’m comfortable working independently, following established systems, and proactively keeping operations running smoothly. If you’re looking for someone who can help keep your operations organised, support your team, and handle the day-to-day details so you can focus on bigger priorities, I’d be happy to help.

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