Amarachi Onovo

I’m a reliable and detail-oriented Virtual Assistant with experience supporting businesses with administrative tasks, email management, customer communication, CRM and data management, appointment scheduling, and day-to-day operations. I help busy professionals and growing businesses stay organized, responsive, and on top of their priorities. Whether it’s managing emails, keeping calendars updated, organizing information, following up with clients, maintaining CRM records, or handling routine administrative tasks, I’m comfortable taking ownership and making sure things get done properly. Here’s how I can support your business: * Virtual & Administrative Support: Data entry, document organization, internet research, file management, task coordination, and general administrative assistance. * Email Management: Inbox organization, responding to emails, sorting and prioritizing messages, follow-ups, scheduling, email templates, and basic email automation. * Calendar & Appointment Management: Scheduling and rescheduling appointments, coordinating meetings, managing calendars, sending reminders, and preventing scheduling conflicts using tools such as Calendly and Google Calendar. * CRM & Data Management: Updating customer records, organizing leads, maintaining accurate databases, tracking interactions, managing follow-ups, and keeping CRM information clean and up to date. * Customer & Client Communication: Professional communication through email, chat, and phone; handling inquiries, complaints, follow-ups, and customer requests while maintaining a friendly and professional experience. * Remote Team Support: Comfortable working independently, managing priorities, meeting deadlines, communicating with remote teams, and keeping tasks organized without constant supervision. Tools I’m comfortable working with include: Microsoft Office (Word, Excel, PowerPoint) • Google Workspace (Gmail, Docs, Sheets, Drive, Calendar) • Calendly • Notion • Slack • Airtable • HubSpot • Salesforce • Zoho CRM • GoHighLevel • Follow Up Boss • Podio • Apollo.io • Zapier • email management and automation tools • CRM and communication platforms. I’m proactive, organized, quick to learn new systems, and comfortable adapting to different workflows and business needs. My goal is simple: to take work off your plate, keep your operations organized, communicate professionally with your clients, and help you stay focused on the bigger priorities of your business. If you need someone dependable who can step in, learn your processes, communicate clearly, and get things done, I’d be happy to support you.

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