Sandeep Sandhu
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About
Results-driven Customer Success Manager with 15+ years of experience delivering exceptional service, optimizing client relationships, and managing high-volume enterprise portfolios. Proven track record of improving Gross Retention Rate (GRR), reducing churn, and expanding Net Retention Rate (NRR) through data-driven health scoring and seamless engaging workflows. Skilled at resolving complex escalations and aligning product value with enterprise business goals to drive long-term client loyalty.
Skills & Expertise
Data Entry
Email, Phone & Chat Support
IT Support
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Details
Hourly rate$8.00/hr
LocationIndia
Member sinceAugust 2026